Facilities

Oriental Residence Dammam Amenities

The Oriental Residence Dammam offers a range of amenities to ensure a comfortable and convenient stay for all guests. The hotel features 2 on-site restaurants offering a variety of dining options with halal food options, along with room service for in-room meals. Free Wi-Fi connectivity is available throughout the premises. The hotel also offers family rooms and non-smoking rooms, catering to the diverse needs of the guests. For guests with disabilities, there are facilities designed for accessibility, including tactile signs, Braille, lower bathroom sinks, and grab rails for toilets.

Additional services include luggage storage, lockers, and private check-in/check-out. Guests can also take advantage of express check-in/check-out and a 24-hour front desk for any assistance. Housekeeping services are provided daily, and laundry and dry cleaning services are also available.

For wellness, the hotel offers a range of massage treatments, including neck, back, and full body massages, which may require an additional charge. Moreover, the wellness area includes a hot tub/Jacuzzi. The staff knows both Arabic and English languages to facilitate the guests.

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    Cleaning Services
  • Laundry
  • Dry cleaning
  • Daily housekeeping
Cleanliness & disinfection
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
Food & Drink
  • Room service
  • Bar
  • Restaurant
Food & drink safety
  • Physical distancing in dining areas
Front Desk Services
  • Invoice provided
  • Private check-in/check-out
  • Lockers
  • Luggage storage
  • 24-hour front desk
  • Express check-in/check-out
General
  • WiFi available in all areas
Miscellaneous
  • Visual aids: Tactile signs
  • Facilities for disabled guests
  • Heating
  • Family rooms
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
  • Lift
  • Non-smoking rooms
  • Lower bathroom sink
  • Air conditioning
  • Visual aids: Braille
  • Designated smoking area
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Pool and Spa
  • Hot tub/Jacuzzi
  • Back massage
  • Neck massage
  • Foot massage
  • Head massage
  • Hand massage
  • Massage
  • Full body massage
Safety & security
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Process in place to check health of guests
  • First aid kit available
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
Services
  • Internet services
  • WiFi
  • Free WiFi
Oriental Residence

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